Admin & Business

Esthetician Consultation Form: What to Include

Written by Insha I., co-founder of Artisée Updated August 2026 8 min read

A client books a chemical peel and mentions, almost as an aside, that she's on a new medication you've never asked about. It's a genuinely small conversation, but it's exactly the kind of detail a proper consultation form is supposed to catch before it becomes a problem mid-treatment.

A consultation form and a treatment consent form are the same document doing two jobs, and most artists end up writing one because of a moment like that one. It isn’t paperwork for its own sake. It protects the client by making sure you have what you need to treat her safely, and it protects you by documenting that the conversation happened.

8
sections a complete consultation form should cover
24–48
hours most manufacturers ask between a patch test and a tint or lash treatment
Before
the appointment is when it should be signed, not on the couch

Worth saying first: this is a practical guide to what these forms usually cover, not legal advice. Consent requirements differ by country, province and state, and your insurer may require more than local regulation does. Have your final wording checked by your insurance provider, and by a legal professional if your treatments break the skin.

What the form is actually for

A consultation form does three separate jobs, and most weak forms are weak because they only do one.

It keeps the client safe. The medical history section exists so you find out about the blood thinner, the recent laser, the accutane, the pregnancy, or the reaction to a previous tint before you start rather than during.

It protects you. If something goes wrong, a dated form showing what the client disclosed, what you explained, and what she agreed to is the difference between a documented treatment and your word against hers. Your insurer will very likely ask to see it.

It sets expectations. Peels flake. Lash lifts relax. Microneedling leaves the skin pink for a day or two. A client who read that in writing beforehand reacts very differently to a client discovering it in her bathroom mirror that evening.

The eight sections

Every consultation form should cover

A form the client signs in the treatment room while she is already gowned is not really consent. It is a receipt for a decision she has already made.

Wording for the sections people get wrong

Contraindications

Do not ask an open question. Most clients genuinely do not know that their new prescription is relevant. List the specific items and let her tick.

“Please confirm that none of the following apply to you. If any do, do not tick the box and let me know before your appointment so we can talk through your options.” Then the list, written for the treatment in question: active cold sore, recent chemical peel or laser within a stated period, isotretinoin use within the period your product manufacturer specifies, current use of prescription retinoids, unhealed skin in the treatment area, known allergy to any product ingredient.

Patch testing

“For tinting and lash treatments, a patch test is carried out at least 24 hours before your appointment, in line with the manufacturer’s guidance, and repeated if it has been more than six months since your last treatment or if the product has changed. A treatment cannot go ahead without a current patch test on file.”

Then a small table for the date, the product, and the result. That table is the part that matters, because a policy without a record is not evidence of anything.

Photo permission

Keep this genuinely separate. A client who declines photos should still be able to have the treatment, and the form should make that obvious rather than burying it in a paragraph she is agreeing to as a block.

“I agree to before and after photographs being taken as part of my treatment record.” Tick box. “I agree to my photographs being used on social media and marketing, without my name.” Separate tick box. “I understand I can withdraw permission for marketing use at any time by contacting you.”

Results and expectations

The honest version protects you better than the defensive version. “Results vary between individuals and depend on skin type, home care and consistency. A course of treatments is usually recommended for visible change, and no specific outcome is guaranteed.” Say it plainly rather than hedging it into something the client skims.

Send it before she travels to you

The most common mistake with consultation forms is timing, not content. A perfect form handed over on the couch has already failed at its main job, which is giving you the information early enough to act on it.

Attach the form to the booking confirmation so it arrives days ahead. Read the answers when they come back. If something on there rules out the treatment, you have found out while she is still at home, and the conversation is a reschedule rather than a client who took two buses to be turned away.

When the form is completedWhat you can still do about a problem
Days before the appointmentReschedule, adapt the treatment, arrange a patch test, ask for GP clearance
On arrival, before gowningAdapt or cancel, awkwardly, with the client already there
On the couch, mid treatmentStop

Where the signed form should live

Filed by date in a drawer is how forms get lost. Attached to the client is how they stay findable, because the moment you need one is always the moment a specific client’s name comes up, not a specific week in 2024.

Whatever you use, three things need to be true. The form is dated. It is attached to the right client record. And it is still retrievable in the time period your insurer asks for, which is usually longer than you would expect and almost always longer than a phone lasts.

Write it once, properly. Then it runs quietly in the background of every appointment you take, which is exactly where good admin belongs.

Frequently asked questions

A complete consultation form covers eight things: client contact details, a medical history covering medication, skin conditions, allergies and pregnancy, a list of contraindications the client confirms do not apply, a plain description of the treatment and its expected effects, patch test records where the treatment requires one, photo permission stated separately, aftercare acknowledgment, and a signature and date from both the client and you.
Requirements vary by country, province or state, and by treatment type, and many insurers set their own conditions that are stricter than local law. Treatments that break the skin or use chemical or electrical modalities are more likely to carry a formal requirement than a basic facial. Check with your own insurer and your local regulator, because they are the two bodies that will actually ask to see the form.
Yes. Consenting to a treatment isn't the same as consenting to have before-and-after photos used anywhere, including your own portfolio or social media. Keep them as two distinct, clearly worded questions.
At minimum, whenever their health history could have changed, new medications, a new pregnancy, a new skin condition, and periodically even for regulars, since sensitivities and product use can shift over months without a client thinking to mention it.
Retention periods differ by jurisdiction and are often set by your insurer rather than by beauty regulation. Many therapists keep treatment records for several years after the last appointment, and longer where the client was a minor at the time. Ask your insurance provider for the period they require, and store forms somewhere they remain findable and secure for that whole time.
They can, but signing on the day is the weakest version of consent. A form completed in the treatment room while the client is already gowned gives her no real chance to read it, and gives you no chance to reschedule if her answers reveal a contraindication. Send the form ahead of the appointment so you can review the answers before she travels to you.